Frequently Asked Questions

We have heard thousands of questions, and chosen to provide you with the answers to some of the more common questions relating to a funeral, a funeral service and funeral homes.

- What is a funeral?

The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for survivors who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take a first step towards emotional adjustment to their loss.

- What type of service should I have?

Only you can answer that question. The type of service conducted for the deceased, if not noted in a pre-plan, is decided by the family. The service is usually held at a place of worship or at the funeral home. The service may vary in ritual according to religious denomination or the wishes of the family. The presence of friends at this time is an acknowledgment of friendship and support. A private service is by invitation only where selected relatives and a few close friends attend the funeral service. A memorial service is usually a service without the body present and can vary in ceremony and procedures according to the family's community and religious affiliations.

- Can I personalize my funeral service?

Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. Funeral directors are happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalized in many unique ways. Contact us at (715) 623-5202 to explore the possibilities.

- Why should we have a public viewing?

There are many reasons to view the deceased. It is part of many cultural and ethnic traditions.  Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is even encouraged for children, as long as it is their desire to do so, and the process is explained to them.

- Why do we need an obituary notice?

It is helpful to friends and the community to have an obituary notice published announcing the death and type of service to be held. A notice can be placed in a local newspaper, or on the Internet. Obituaries are also historical records that are used by genealogists and researchers.

- What do funeral directors do?
Funeral directors are both caregivers and administrators. In their administrative duties, they make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. As caregivers, funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

- What should I do if the death occurs in the middle of the night or on the weekend?

We are available 24 hours a day, seven days a week. All you need to do is place a call to us at (715) 623-5202.

- What should I do if a death occurs while away from home?

Strasser-Roller Funeral Home can assist you if a death occurs anywhere on the globe. Contact us immediately, and we will work with out of town resources to arrange all the necessary details to bring your loved one back for funeral services. We will often engage the services of a funeral director near the place of death who will act as our agent.

- What is the purpose of embalming?

Embalming sanitizes and preserves the body, delays the decomposition process, and can enhance the appearance of a body disfigured by traumatic death or illness. It makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them. Embalming the body enables mourners to view the deceased if they wish. The emotional benefits of viewing the deceased are enormous, particularly to those having difficulty dealing with the death.

- Is embalming mandatory by law?

No. But, certain factors of time, health and possible legal requirements might make embalming either appropriate or necessary.

- Is cremation a substitute for a funeral?
No, cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. We encourage you to consider a funeral or memorial service when cremation is selected because such a ritual can aid in the grieving process. 

- Can I have a visitation period and a funeral service if cremation is chosen?

Yes. Cremation does not preclude having a visitation period and a funeral service. Cremation is simply one option for final disposition of the body.

- Is it possible to have a traditional funeral if someone dies of AIDS?

Yes, a person who dies of an AIDS-related illness is entitled to the same service options afforded to anyone else. If you would like to have a viewing, that option is encouraged. Touching the deceased's face or hands is perfectly safe. Because the grief experienced by survivors may include a variety of feelings, survivors may need even more support than survivors of non-AIDS-related deaths.

- Why are funerals so expensive?

In some respects, funerals are a lot like weddings or birthday celebrations. The type and cost will vary according to the tastes and budget of the consumer. Not only that, a funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, specialized equipment, hearses, etc.), these expenses must be factored into the cost of a funeral. Moreover, the cost of a funeral includes not only merchandise, like caskets, but the services of a licensed funeral director in making arrangements; filing appropriate forms; coordinating doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Contrary to popular belief, funeral homes are largely family-owned with a modest profit margin.

Cemetery and Cremation Common Questions

The answers below are here because these are the some of the most commonly-asked questions. If yours isn't listed, we invite you to call us. We're here to provide the information you need, when you need it.


- Does Strasser-Roller Funeral Home provide cremation services?
Absolutely.  Our funeral directors are cremation experts and we would be pleased to discuss all cremation options with you.

- Can the burial vault be personalized?

Yes, we can show you the wide range of personalization choices, including customized nameplates and military insignias.

- Are there vaults for cremated remains?
Yes, we offer urn vaults, designed for in-ground burial of cremated remains.

- Can two cremations be performed at once?
Never. Not only is it illegal to do so, most modern cremation chambers are not of sufficient size to accommodate more than one adult. Thus it would be a practical impossibility to conduct multiple cremations simultaneously.

- Does a body have to be embalmed before it is buried or cremated?
No, embalming is not required for burial or cremation. Your decision may depend on such factors as whether the family selects a service with a public viewing of the body with an open casket; to enhance the deceased's appearance for a private family viewing; if the body is going to be transported by air or rail; or because of the length of time prior to the burial.

- Must I purchase a burial vault?
In most areas of the country, state or local laws do not require that you buy a container to surround the casket in the grave. However, many cemeteries require that you have such a container so that the ground will not sink. Either a grave liner or a burial vault will satisfy these requirements.

- What is a mausoleum?
Mausoleum crypts offer a viable alternative to earth burial. Entombment in a mausoleum is final disposition by placement of the remains in a structure on cemetery grounds.

- What is a columbarium?
A columbarium, often located within a cemetery is constructed with numerous small compartments (niches) designed to hold urns containing cremated remains.